What should I do if I have an electrical emergency?

Your electricity network operator looks after the safety and security of your electricity supply. If you have an electrical emergency, or the power goes off, you should contact your network operator right away. We’ve listed all UK Operators here so find their number, make a note of it, and keep it somewhere you’ll remember.

 

Area Company Emergency No. Website
North Scotland SSE Power Distribution 0800 300 999 ssepd.co.uk
Central and Southern Scotland SP Energy Networks 0800 092 9290 (or 0330 1010 222 from a mobile phone) spenergynetworks.co.uk
North East England Northern Powergrid 0800 668 877 northernpowergrid.com
North West England Electricity North West 0800 195 4141 enwl.co.uk
Yorkshire Northern Powergrid 0800 375 675 northernpowergrid.com
Merseyside, Cheshire, North Wales and North Shropshire SP Energy Networks 0800 001 5400 (or 0330 1010 400 from a mobile phone) spenergynetworks.co.uk
East Midlands, West Midlands, South Wales & South West England Western Power Distribution 0800 6783 105 westernpower.co.uk
Eastern England UK Power Networks 0800 783 8838 (or 0333 202 2021 from a mobile phone) ukpowernetworks.co.uk
Southern England SSE Power Distribution 0800 072 7282 ssepd.co.uk
London UK Power Networks 0800 028 0247 (or 0333 202 2022 from a mobile phone) ukpowernetworks.co.uk
South East England UK Power Networks 0800 783 8866 (or 0333 202 2023 from a mobile phone) ukpowernetworks.co.uk