Our energy supply partner, Robin Hood Energy, have announced their sale to British Gas. Please click on the customer update banner for our latest FAQs. You can also email us at customerservice@yourenergysussex.org.uk

What are my rights as an energy customer?

There’s lots of free, independent advice out there. You might want to get a better deal, find out how to make a complaint, get information about your electricity or gas supply, or ask for help if you’re struggling to pay your bills.

For the latest information visit Citizens Advice or give them a call. In England the number is 03444 111 444. You can also download the Citizens Advice Know Your Rights leaflet.