Our energy supply partner, Robin Hood Energy, have announced their sale to British Gas. Please click on the customer update banner for our latest FAQs. You can also email us at customerservice@yourenergysussex.org.uk

Why should I create an online account?

An online account puts you in control. You can log in to submit meter readings, check your energy use and pay your bills quickly and easily at any time of day or night. You can also:

  • View, print and pay your bills – we’ll send you an email when your latest one’s ready
  • Submit meter readings so you receive accurate bills
  • See all your correspondence with us

Call us on 0800 952 0001 if you’d like to find out about managing your account online.