Unfortunately, we’ve temporarily closed our call centre, which is run by our energy supply partner Robin Hood Energy, to help reduce the spread of the Coronavirus. Please visit their Covid-19 help page for FAQs, help and information.

How can I get in touch with Your Energy Sussex?

For day-to-day enquiries, please use our online contact form to get in touch with our Customer Service team.

Contact us:

For more urgent enquiries, call us for free on 0800 952 0001 between 8am and 8pm Monday to Friday or between 9am and 5pm on Saturday. We are here to provide you with free help and advice, whenever you need it.