Unfortunately, we’ve temporarily closed our call centre, which is run by our energy supply partner Robin Hood Energy, to help reduce the spread of the Coronavirus. Please visit their Covid-19 help page for FAQs, help and information.

How can I find my nearest PayPoint outlet?

You should be able to top up your key or card in your local supermarket, convenience store or off license, just look out for the yellow and purple PayPoint sign. To find out where your nearest PayPoint outlets are, visit their store locator here.