Customer update

Our energy supply partner, Robin Hood Energy, have announced their sale to British Gas. Please click on the customer update banner for our latest FAQs. You can also email us at customerservice@yourenergysussex.org.uk

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Answers for: Most common questions

Trouble logging onto my online account

How can I get in touch with Your Energy Sussex?

How do I read my gas meter?

How do I read my electricity meter?

What should I do if I have a gas emergency?

What should I do if I have an electrical emergency?

How is Your Energy Sussex different to other energy companies?

Can't find an answer? Why not give our team a call on 0800 952 0001

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If you smell gas or detect a gas leak call the National Gas Emergency service (24 hours) on 0800 111 999.

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