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Unfortunately, we’ve temporarily closed our call centre, which is run by our energy supply partner Robin Hood Energy, to help reduce the spread of the Coronavirus. Please visit their Covid-19 help page for FAQs, help and information.

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Answers for: Most common questions

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How can I get in touch with Your Energy Sussex?

How do I read my gas meter?

How do I read my electricity meter?

What should I do if I have a gas emergency?

What should I do if I have an electrical emergency?

How is Your Energy Sussex different to other energy companies?

Can't find an answer? Why not give our team a call on 0800 952 0001

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If you smell gas or detect a gas leak call the National Gas Emergency service (24 hours) on 0800 111 999.

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