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We're still running a limited phone service to keep our people safe. The quickest way to submit a meter reading or pay your bill is online. You can also email us at customerservice@yourenergysussex.org.uk

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Answers for: Most common questions

Trouble logging onto my online account

How can I get in touch with Your Energy Sussex?

How do I read my gas meter?

How do I read my electricity meter?

What should I do if I have a gas emergency?

What should I do if I have an electrical emergency?

How is Your Energy Sussex different to other energy companies?

Can't find an answer? Why not give our team a call on 0800 952 0001

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Smell gas?

If you smell gas or detect a gas leak call the National Gas Emergency service (24 hours) on 0800 111 999.

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