Unfortunately, we’ve temporarily closed our call centre, which is run by our energy supply partner Robin Hood Energy, to help reduce the spread of the Coronavirus. Please visit their Covid-19 help page for FAQs, help and information.
Where can I go for independent support?
How can I find my nearest PayPoint outlet?
What should I do if I have a gas emergency?
What should I do if I have an electrical emergency?
What should I do if an electrical appliance is faulty?
What should I do if I’m worried about carbon monoxide?
Can't find an answer? Why not give our team a call on 0800 952 0001
Help & Advice